Quality Statement Alberox Ceramic to Metal Assemblies and Metal Injection Moulding

Morgan Advanced Ceramics - Alberox Quality Statement

MAC New Bedford is committed to meet or exceed our customers' needs and expectations by setting and measuring organizational and quality objectives in an environment of continual improvement.

Background
Morgan Advanced Ceramics provides many thousands of products to Industrial, Scientific, Aerospace, Semiconductor, Automotive and Medical customers. Our ISO 9001:2000 certified facility in New Bedford, USA is a world leader in the manufacture of ceramic to metal seal. We specialize in solving difficult application problems, usually involving extremes of temperature, pressure, operating environment or complicated geometries. Because of our complex business, we have developed this Quality Statement that we believe will satisfy customer inquiries regarding our quality system and test certification. Alberox understands the need for continuous improvement. We are pleased to provide this information about how our Quality Systems operate, and how we insure our products meet our customers' needs.

Product
Alberox is committed to providing our customers with superior quality and has implemented rigorous quality systems to assure this. We place a strong emphasis on quality and design, utilizing problem and waste prevention to build quality into our products and processes. Quality plays a functional role in its systematic approach to product design and development, a key tool used at Alberox to help us determine customer needs and the internal testing protocols needed to assure product quality. By including customers in this process, we are able to prioritize their requirements and prevent deviations in our performance. Additional test verifications are included to assure compliance with unique industry and customer specifications when requested.

Environmental
We recognize the necessity for responsible environmental management and conservation of resources. Pollution prevention, recycling, and reduction of all types of waste and emissions are integral parts of Alberox's environmental program. Alberox's manufacturing facility is registered to the internationally recognized BSI ISO 9001-2000 and ISO 14001-2004 environmental standard and can provide RoHS compliance statements upon request.

Environmental, Health & Safety
The purposes of this policy are to:

Govern the Environmental, Health & Safety performance of the Morgan Group worldwide.
Maintain open communication on Environmental, Health & Safety performance with all stakeholders of the Morgan Group.
Integrate Environmental, Health & Safety management into Morgan’s business strategies to enhance competitive advantage.

Policy:
The policy of the Morgan Group is to:

Comply with environmental, health and safety legislation, regulations and other applicable requirements.
Conduct operations in such a manner as to avoid unacceptable risk to human health and safety.
Minimize the environmental impact of historic, current and likely future operations.
Establish measurement tools for and continuously monitor environmental, health & safety performance.
Set objectives for the continuous improvement of environmental, health & safety performance.
Train our people in relevant environmental and health & safety matters.
Encourage our business partners to adopt this same accountability.
Supply products that will not present an unacceptable risk to human health and safety when used in compliance with product safety communications and common practices.

Continuous Improvement and Customer Satisfaction
Continuous improvement at Alberox has become a way of life. One of the key strategies of all our manufacturing areas are to constantly improve our processes. We use a quality tool kit that includes Statistical Process Control, Design of Experiments, and Process Capability (Cp,Cpk) to help us meet our objective. We are also fortunate to utilize many customer Best Practices to ensure satisfaction. We continuously measure our ability to provide excellence and to determine the level of our performance in the marketplace with distributors, major customers, and the ultimate end users of our products. The main driver of our continual improvement efforts for our business and manufacturing processes is Six Sigma.

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A Division of Morgan Advanced Ceramics
Morgan Technical Ceramics is a Global Business Unit of the Morgan Crucible Company plc.
It comprises Morgan Advanced Ceramics and Morgan Electro Ceramics.